Effective Date: November 26, 2024

At Life Decisions, we value and respect the privacy of our visitors, users, and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, services, and forms. By using our website and services, you agree to the practices described in this policy.

### 1. Information We Collect

We collect two types of information from users:

#### a. Personal Information

Personal information is data that identifies you as an individual. We collect this information when you submit forms, subscribe to newsletters, make inquiries, or engage with us in any other way. Examples include:

- Name

- Email address

- Phone number

- Mailing address

- Payment information (if applicable)

#### b. Non-Personal Information

Non-personal information is data that cannot be used to identify you. This may include:

- Browser type

- IP address

- Device information

- Location (if enabled)

- Pages visited on our site

- Time spent on our site

We collect this data using cookies and similar tracking technologies.

### 2. How We Use Your Information

We may use the information we collect from you for the following purposes:

- To provide and improve our services

- To communicate with you (e.g., email, SMS) regarding your inquiries, updates, promotions, and customer support

- To process transactions and manage your account

- To personalize your experience

- To monitor and analyze usage of our website for improvements

- To comply with legal obligations

### 3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to protect your personal information. These measures include:

- Secure server connections (SSL encryption)

- Limited access to your personal information

- Regular security audits and updates

- Data encryption during transmission and storage

However, please note that no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

### 4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, including:

- Analyzing trends and user behavior

- Personalizing content and advertisements

- Enabling social media features

You can control cookie settings through your browser settings. However, if you disable cookies, some features of our website may not work as intended.

### 5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

- Service Providers: We may share your information with trusted third-party service providers who help us with business operations, such as payment processors like Stripe, PayPal, and Venmo, email marketing platforms, and customer support.

- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

- Business Transfers: If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

### 6. Your Rights and Choices

You have the following rights regarding your personal information:

- Access: You can request a copy of the personal information we hold about you.

- Correction: You can update or correct your personal information.

- Deletion: You can request that we delete your personal information, subject to certain legal restrictions.

- Opt-out: You can opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information below.

### 7. Third-Party Links

Our website and services may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

### 8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected information from a child under 13, please contact us immediately, and we will take steps to delete that information.

### 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

### 10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Life Decisions

Email: [[email protected]](mailto:[email protected])

Phone: +1 779-210-6557

Address: 3107 East State St., Rockford, IL 61108